Delete your Saluso account

Option 1: in the app

1. Open Saluso and sign in.
2. Tap your profile, then open the Security tab.
3. Tap Delete account and confirm.

If you pay for Saluso Premium, also cancel the subscription in the App Store or Google Play. Deleting your account does not cancel a store subscription.

Option 2: by email

If you no longer have the app, send an email to info@saluso.com from the email address of your Saluso account, with the subject "Delete my account". We may ask you to confirm that the account is yours before deleting it.

What is deleted

• Your account and profile details (name, email, phone, date of birth, address, emergency contacts).
• Your health record: lab results, documents, exam images, conditions, medications, reminders, appointments, health plans and data imported from Apple Health, Health Connect or Samsung Health.
• Your messages and the access you gave to other people.

Data is deleted or anonymised within 30 days of the request. Copies in encrypted backups are overwritten as the backups expire. We also ask the service providers that process data for us to delete it.

What is kept

• Records we must keep by law, such as invoices and payment records, for the period the law requires.
• Anonymised statistics that can no longer be linked to you.

Deletion is permanent and cannot be undone. If you only want to delete part of your data, you can remove individual records in the app, or write to us at info@saluso.com.